MobileHelper1.6.11 - App Store

MobileHelper of Ahranta remote support solution that can be quickly and conveniently through the customers agent. Now get remote support to an agent, make your own problems in real time. Agents text chat, device information, and view system status, alerts, image transfer, drawing, etc. We help you to perform a variety of tasks.

Key features include:
- 4-digit number can be easily connected with the agent only input
- Automatic real-time transmission of screen capture images of the device
- The ability to see the web page with your agent and canned
- Familiar characters agent and availability
- The agent provides the ability to capture the image using the drawing functions can help
- Agents with real-time screen sharing app screen only in the MobileHelper
- The ability to view real-time agent, and help information and system state of a remote-enabled devices

Customers enter the access code is simple and can be conveniently remote assistance with the touch of a connection. Customers can text chat with an agent and the agent is possible to identify the target device support, and system status in real time. At the request of the agent's customers can easily share the screen with just capture the screen of the device. An agent can give an intuitive help using the drawing functions to capture images as required by the customer. MobileHelper automatically enables real-time sharing with the permission of the customer as long as the app screen. All operations are carried out in the customer's consent.

Now, easy and convenient to fix the problem.

Simple Instructions:
1) Run After you download and install the mobile app helper.
2) Enter the access number given to the agent, and then click Connect.
3) The agent will receive the necessary support and remote connections.
4) Exit and complete remote support.

Version History The broadcast extension is now configured to automatically terminate when the agent ends the remote session. 1.6.11 Jul 16 A satisfaction rating option has been added. 1.6.10 11/06/2025 -The design of some screens has been improved. 1.6.9 05/16/2024 -Added automatic reconnection feature when network connection is lost. 1.6.8 05/13/2024 We have added various information about iPhone 14 and 15. 1.6.6 01/05/2024 - Some defects and performance have been improved. 1.6.5 12/08/2023 - fix bug. 1.6.4 08/27/2022 - fix bug. 1.6.3 08/22/2022 - fix bug. 1.6.2 07/28/2022 - fix minor bug. 1.6.1 06/08/2022 * App store version check function added
* Dark mode related UI fixes 1.6.0 03/02/2021 - Fixed screen rotation bug 1.5.9 09/25/2020 - Modification of remote connection function with PC viewer
: Screen rotation function added

- Other bug fixes 1.5.8 09/24/2020 - Modified remote connection function with PC viewer
: Using the iOS Broadcast function

- Fixed remote connection function with smartphone
: Use the Broadcast function of iOS

- Japanese resource added

- Fixed a bug where URL opening was not working well

- Other bug fixes 1.5.7 08/25/2020 Upgrades
- Japanese localization added 1.5.5 10/05/2019 Upgrades
- Improve screen capture processing and improve performance
- Fixed a bug in the handling of apps running in the background state
- Added ability to share the device's screen with the agent in real time
- Stabilization 1.5.4 04/09/2018 1.0 03/18/2015